Head, Distribution

About the role

The Head of Distribution will lead the Retail Banking division, shaping short, medium and long‑term strategies in line with Access Bank’s group plan. This senior role oversees product development, marketing, sales and customer relationship management across all branches.

Key responsibilities

• Formulate and implement Retail Banking strategies, set targets by product, region and branch.
• Define marketing and sales approaches, develop new products and services.
• Maintain existing customer relationships and drive acquisition in partnership with Commercial and Institutional Banking.
• Supervise business plans, scope and activity size for product heads and their teams.
• Coordinate with other divisions to ensure efficient collaboration and workflow.
• Monitor and report performance of all retail product offerings.
• Develop a customer‑management framework based on insight‑driven marketing.

Required profile

• First degree in any discipline; a relevant master’s degree is an advantage.
• ACIB qualification is a plus.
• Minimum 8 years of relevant retail banking experience, including at least 3 years in a management position.